Customer Help

Our happiness team is always here to assist.

Common purchase queries answered

Orders and Shipping

How long does it take for me to receive my order?

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How do I create an account?

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How do I change my shipping address?

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How do I track the status of my order?

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Do you charge sales tax?

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Do you ship to my country?

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Will my items come in one package?

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If you need to swap an item

Returns and Exchanges

What is your returns policy?

In order to get a refund on a purchase, the item must be returned withing 2 weeks of having recieved the product

I received the wrong item

Please return the item to us and with a not telling us what you received and what you were expecting. We will resolve the issue and reship the desired item within 7 days.

My order arrived damaged

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Where should I mail my authorized return?

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How do I receive customer support?

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What do I do if I entered an incorrect shipping address?

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Can I change or cancel an order after I’ve submitted it?

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